What kind of devices can the MoneyBox Solar System power?
The system is designed to support 4 LED Tube Lights, a DC Fan, and provides USB charging capabilities for mobile phones.
Do you offer OEM/ODM customization and what is the MOQ?
Yes, we support OEM branding, color, and packaging customization. Logo and packaging customization require an MOQ of 1000 units, while ODM feature development requires an MOQ of 10,000 units.
What is the sample lead time?
Samples are typically shipped within 3–5 working days. Please note that shipping costs are covered by the buyer.
What technical documentation is provided?
We provide comprehensive support including user manuals, technical data sheets, marketing materials, and necessary certifications such as UN38.3 and MSDS for export.
What are the warranty and after-sales terms?
We offer a 12-month warranty period. In case of quality issues, we provide spare parts or full unit replacements based on our agreed terms.
Can you ship to African markets?
Yes, we have extensive experience in exporting to Africa, including destinations like Ghana, Kenya, Uganda, and Nigeria. We support FOB, CIF, and DDP terms and provide all necessary documentation.